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Frequently Asked Questions
Q: What is Popmoney?
A: Popmoney is an easy, fast and secure online personal payment service that lets you send and receive money to and from others directly from your bank account.
Q: How can I use Popmoney?
A: Pay your landlord, babysitter, your cousin, or your co-worker. People are using Popmoney to pay for things like shared phone bills, paying back a friend for lunch or sending money to your child at college. You can also use Popmoney to request money.
Q: How do I enroll in Popmoney?
A: If you are enrolled in Personal Online Banking and Bill Payment, then you are automatically enrolled in Popmoney.
Q: How do I access Popmoney?
A: Access Popmoney by logging on to Online Banking and click on the Popmoney button within Bill Pay.
Q: How do I send money?
A: To send money you will provide Popmoney with the recipient's email address, mobile phone number or account information. You will be notified when the money has been sent.
Q: Is Popmoney secure?
A: The Popmoney website is regularly scanned for security vulnerabilities by Versign and Popmoney privacy and security procedures are certified by TRUSTe. Popmoney uses one-time verification codes that are sent to the recipient's mobile device or email address where the payment notification was sent prevent an unauthorized person from fraudulently claim someone else's payment.
Q: What information do I need to send money?
A: All you need is the recipient's email address or mobile phone number.
Q: What is the transaction limit?
A: Daily limit up to $500 and weekly, up to $10,000. Limits may vary. Your individual limit will be displayed when you go through the process of sending money.
Q: Can I send payments outside the United States?
A: Payments can not be delivered outside the United States.
Q: What kind of payment accounts can I use with Popmoney?
A: You can only send money from your checking or money market accounts.
Q: When will the recipient receive the money?
A: It depends on when the recipient provides their account information. Once the account information is received, the recipient will generally receive the money the next business day.
Q: Why didn't my recipient receive a text message even though I entered their mobile phone number?
A: Their mobile carrier may not support receiving text messages from Popmoney. The recipient should contact their carrier to resolve this issue.
1st Constitution Bancorp Announces Full Year and Fourth Quarter 2015
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1st Constitution Bancorp Reports Third Quarter 2015 Results
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